Studio Policies

General Policies/Rules
Refunds
Dance Studios
Make-Up Classes
Dressing Rooms
Student Evaluations
Waiting Area/Reception
Conferences & Concerns
Tuition Payments
Inclement Weather
Class Cards
Parent/Student Handbook
Class Placement/Observations
Dress Code
 
Financial & Scholarships

General Policies

Attendance and Make-Ups

  • Please call 216-295-2222 if you will be absent from class.
  • Make-up classes are the student’s responsibility. Make-ups must happen in the session they are missed, and are limited to five per academic year.
  • Students arriving late must ask the teacher for permission to join a class that has already started.
  • For the purposes of safety, students arriving five minutes late for a 45-minute class or 10 minutes late for an hour or longer length class will be asked to observe class.
  • Please inform the teacher prior to class time if your dancer needs early dismissal from class.
  • If an emergency arises, please inform the Front Desk, and they will bring your dancer to you.

Classroom Rules

  • To maintain a professional relationship, teachers should be addressed with respect, i.e. Ms. Courtney, Ms. Heather, Mr. Mike... unless otherwise instructed by the individual teacher.
  • No gum, food or drinks are permitted in the dance studios or dressing rooms.
  • Students may not sit down unless instructed to do so by their teacher.
  • Students may not leave the classroom without the teacher’s permission.
  • To avoid disruptions, no excessive conversations should take place during class.
  • Be respectful of yourself and others. Foul language or offensive comments will not be tolerated.

Observation

  • To avoid distractions, parents are not permitted to enter ongoing classes or peek through the door. If you have a concern, please ask the Front Desk to provide a note for the teacher and he or she will speak with you after class.
  • Observation is permitted from the waiting room windows or in-studio during Observation Week. Observation Weeks are held during the last week of classes in December and at the end of either March or April.
  • For the purposes of safety, studio doors should not be blocked.

Student Arrival and Pick Up

  • Students must wear a cover-up over dance attire when traveling to and from Cleveland City Dance. For the purposes of safety, dance shoes should not be worn outside.
  • Students are expected to be ready for their lessons by arriving early, dressed and ready to dance. Students at beginning levels and up should warm up and stretch at least 10 to 15 minutes before class or rehearsal begins.
  • Younger students are not permitted to leave the building without a parent or guardian.
  • Please pick up your dancer on time. In the case of an emergency, please notify the Front Desk.
  • If your dancer must wait, please notify the Front Desk and have your child prepared ahead of time with something to keep them occupied.
  • The studio will not stay open more than 10 minutes after the last class of the evening.

Communication

  • The studio will send out monthly emails to keep families in the loop. This communication includes newsletters, upcoming events, tuition reminders, and periodic emails from teachers about your dancer.
  • Please contact the Front Desk to schedule an in-person meeting or phone call with a teacher or the director.
  • In the event Cleveland City Dance must close due to inclement weather, notification is issued via email, posted on WKYC, and an updated message will be on our studio voicemail.

Top of Page

Dance Studios

  1. NO eating in the studios. Please eat in the waiting area to reduce accidents.
  2. Water is permitted for sipping while in class. Please refrain from placing water bottles or cups on the piano in studio # 1.
  3. NO unattended children are permitted in the dance studios without a teacher. Children have run into the mirrors and ballet barres.
  4. Remember no street shoes are permitted on the dance floor as dirt, rainwater, grime, and winter salt can cause the Marley flooring to erode.
  5. Please turn off cell phones prior to entering class. Cell phones are a distraction.

Top of Page

Dressing Rooms

  1. NO eating in the dressing rooms. Please eat in the waiting area to reduce accidents.
  2. Lockers are provided as a courtesy to our students and faculty. If you wish to use a locker for the year, please sign the sheets posted on the lockers. The large pink lockers are for those taking classes 3 or more days a week.
  3. Please lock valuables such as wallets and cell phones in a locker or take them into the studio with you. We are not responsible for lost items.
  4. All lost and found items will be donated to charity at the end of each semester.
  5. At the beginning of the fall semester, lockers must be signed out again. Students who do not return to the studio will have the month of September to claim the items left in their lockers. At the beginning of October any locks remaining from former students will be cut off and the items within the locker will be donated.

Top of Page

Waiting Area/Reception

  1. Children under the age of 8 should not be left unattended in the waiting area. Unattended children should wait in these areas. Children should be picked-up promptly after their classes. If there is an emergency, contact the front desk at 216-295-2222. If your child must wait for you, please let the receptionist know and provide your child with an activity and/or snack to ease your child’s anxiety.
  2. Please use the garbage can provided in the waiting area for disposing food items. Please note we do recycle plastics, glass, cans and paper in separate blue receptacles.
  3. If food is spilled, please use paper towels from the bathrooms or clean rags available at the front desk to help us reduce stains. Coffee, tea, and hot chocolate create terrible stains.

Top of Page

Tuition Payments

  • Please see Tuition
  • Top of Page

    Class Cards

  • Please see Tuition
  • Top of Page

    Refunds

  • Please see Tuition
  • Top of Page

    Class Placement and Class Observation

    It should be understood that students often remain in a class level for more than one year. Our main interest is to offer our students proper training for each stage of development. Some students are mentally more mature than their body is capable of physically implementing, while some students bodies are physically strong yet mentally not prepared for the increased structure of the next level up. If a change to another level is appropriate, you and the student shall be notified. Promotions are made at the discretion of the instructors along with the director. Parents are welcome to request a conference concerning the student’s progress. Here's a response that you can give a parent when you are sure that a child is in the correct level: “Although I do my best to keep students within a certain age range (for example, 6½-8, 8½-11), my priority regarding class placement is whether the child is physically or mentally ready for the next level. I have seen 13-year-old dancers who were not as strong as 9-year-olds. Other important considerations are attention span, which includes stamina for a longer class time, the ability to take correction, understanding of the technical aspects of the movement, strength, the possibility of injury, and confidence. Another key factor in the decision would be that students who advance before they’re ready might become discouraged and thus no longer enjoy their dance experience.” For young children taking a 45-minute class is a big difference compared to a one-hour class.

    We offer parents the opportunity to observe classes once each semester. Especially in the case of younger students, parents are asked to refrain from “peeking” as some students are shy or are easily distracted by an “audience”. The last week of December and April will be open for observation. We ask that you come at the beginning of class and plan to stay for the duration to reduce student distractions and anxiety. A private conference with the teacher and director may be arranged if a parent is concerned about their child’s progress

    Top of Page

    Make-Up Classes

    Make-up classes are the student’s responsibility. Make-ups must happen in the semester they are missed. Plan ahead for vacations and other activities.

    Students need to call the studio at 216-295-2222 to let their teacher know if they are going to miss class. You may take a make-up class at your class level or lower; see below. Any other options must be discussed with the instructor. This is to keep your training moving forward.

    Students enrolled in our Chamber Ballet Company are expected to participate in the complete dance program. Modern and Jazz are important in developing a well-rounded dancer. (If one of these times causes a conflict, we have other options such as Pilates, an additional ballet class, and tap or hip-hop classes.)

    No refund or credit is given for missed classes.

    Ballet Students can take a class at their level or lower on another day; or a Pilates, jazz or modern class at a comparable level. Speak with your instructor.

    Jazz students can take a class at their level or lower on another day; or a ballet, jazz, modern or hip-hop class at a comparable level. Speak with your instructor.

    Modern students can take a class at their level or lower on another day; or a ballet, jazz, Pilates or hip-hop class at a comparable level. Speak with your instructor.

    Hip-hop students can take a class at their level or lower on another time; or a ballet, jazz, or Pilates class at a comparable level. Speak with your instructor.

    Top of Page

    Student Evaluations

    Written evaluations are given to students in beginning level classes and up to assist students in comprehending their individual class goals. We offer these to parents and students during observation weeks in December and April. The April progress report will inform a student of a promotion to the next level for the next semester.

    Top of Page

    Conferences & Concerns

    Conferences can be scheduled by appointment only with both the teachers and the Director. Please call CCD at 216-295-2222 for a private appointment. Teachers are not available after your child’s class, since they often have another class to teach afterwards. If you notice a change in your child’s reaction to class, please advice the staff so they can address your important concern.

    Top of Page

    Inclement Weather

    In case of inclement weather, please call the studio line 216-295-2222. If you gave your e-mail address at registration, we will send out timely notices when possible.

    If the Shaker Heights schools are closed, the classes prior to 3:00pm will be canceled. Evening classes will be determined by road conditions and weather reports. Please call the studio line for updates.

    As always we ask for parents and students to use their best judgment, as your safety is our chief concern during these times. For class make-up information, please refer to the CCD make-up policy.

    Top of Page

    Parent/Student Handbook

    Click here for the Parent/Student Handbook 

    Dress Code

    Click here to view dress code 

    Financial & Scholarship Information

    Click here to view financial policies and scholarship opportunities 

    Top of Page

    Downloadable PDFs for Cleveland City Dance Company policies.