Studio Policies

General Policies/Rules
Refunds
Dance Studios
Make-Up Classes
Dressing Rooms
Student Evaluations
Waiting Area/Reception
Conferences & Concerns
Tuition Payments
Inclement Weather
Class Cards
Parent/Student Handbook
Class Placement/Observations
Dress Code
 
Financial & Scholarships

General Policies

  1. Students are expected to be ready for their lessons. This means a student is expected to arrive early dressed and with hair ready before entering dance class. Students at beginning levels and up should warm up and stretch at least 10 to 15 minutes before a lesson or rehearsal begins. This transition period assists in one’s focus and physical well-being.
  2. Students arriving late are not permitted to walk into an ongoing class. Late students should ask the teacher for permission to join a class that has already started by waiting just inside the classroom door. Students arriving five minutes late for an hour class or 10 minutes late for an hour or longer in length class can expect to sit and observe class that day, as much can be gained through observation. This is to reduce possible injuries. They may make-up the class on another day.
  3. Teachers should be addressed with respect. Ms. Courtney, Ms. Diane, Ms. Heather, Mr. Mark; unless otherwise instructed by the individual teacher. This is to help the students maintain a more professional demeanor.
  4. No gum, food or drinks are permitted in the dance studios or dressing rooms.
  5. Students may not sit down unless instructed to do so by their teacher.
  6. Students may not leave the classroom without the teacher’s permission. This is for their safety
  7. No excessive conversations should take place during class. This can be disruptive to fellow classmates on the floor. We can all learn by observing others.
  8. Be respectful of yourself and others. Kindness goes far. No foul language will be tolerated.
  9. Girls dancing on pointe must have shoes that are in good condition. All dancers at the Intermediate and Advanced levels should have a backup pair of pointe shoes in their dance bags sewn and ready to wear. It can be dangerous and cause tendon and ligament strains as well as bruised toenails if the shoes are too worn.
  10. Students need to call the studio at (216) 295-2222 to let their teacher know if they are going to miss class. You are expected to make up any missed classes within the semester. You may take a make-up class at your level or lower. Any other options must be discussed with the instructor. This is to keep your training moving forward. Students enrolled in our City Ballet of Cleveland are expected to participate in the complete dance program. Modern and jazz are important in developing a well-rounded dancer. (If one of these times causes a conflict, we have other options such as Pilates and additional ballet classes.)
  11. Parents are not allowed to enter ongoing classes as this creates a distraction and may frighten younger dancers. If you have a concern, please ask the front desk to pass a note onto the teacher, and they will meet with you while on break or after class.
  12. Parents: If you need to remove your child early from class, please inform the teacher prior to class. If an emergency arises, please inform the front desk, and they will quietly bring your child to you. This will reduce class distraction and student anxiety.
  13. Observation is permitted from the waiting room windows where available or in the studio during observation week each semester held the last week of classes during December and April. Please refrain from peeking through the door. This is a distraction to teachers and students. The doors should not be blocked, as someone may trip over another child or object when leaving class.
  14. Parents: Please be prompt in picking up your children at the end of class. Teachers tend to have classes back to back, and we cannot baby-sit students. If they must wait, please notify the front desk and have your child prepared ahead of time with some work to keep them occupied. The studio will not stay open more than 10 minutes after the last class of the evening.

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Dance Studios

  1. NO eating in the studios. Please eat in the waiting area to reduce accidents.
  2. Water is permitted for sipping while in class. Please refrain from placing water bottles or cups on the piano in studio # 1.
  3. NO unattended children are permitted in the dance studios without a teacher. Children have run into the mirrors and ballet barres.
  4. Remember no street shoes are permitted on the dance floor as dirt, rainwater, grime, and winter salt can cause the Marley flooring to erode.
  5. Please turn off cell phones prior to entering class. Cell phones are a distraction.

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Dressing Rooms

  1. NO eating in the dressing rooms. Please eat in the waiting area to reduce accidents.
  2. Lockers are provided as a courtesy to our students and faculty. If you wish to use a locker for the year, please sign the sheets posted on the lockers. The large pink lockers are for those taking classes 3 or more days a week.
  3. Please lock valuables such as wallets and cell phones in a locker or take them into the studio with you. We are not responsible for lost items.
  4. All lost and found items will be donated to charity at the end of each semester.
  5. At the beginning of the fall semester, lockers must be signed out again. Students who do not return to the studio will have the month of September to claim the items left in their lockers. At the beginning of October any locks remaining from former students will be cut off and the items within the locker will be donated.

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Waiting Area/Reception

  1. Children under the age of 8 should not be left unattended in the waiting area. Unattended children should wait in these areas. Children should be picked-up promptly after their classes. If there is an emergency, contact the front desk at 216-295-2222. If your child must wait for you, please let the receptionist know and provide your child with an activity and/or snack to ease your child’s anxiety.
  2. Please use the garbage can provided in the waiting area for disposing food items. Please note we do recycle plastics, glass, cans and paper in separate blue receptacles.
  3. If food is spilled, please use paper towels from the bathrooms or clean rags available at the front desk to help us reduce stains. Coffee, tea, and hot chocolate create terrible stains.

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Tuition Payments

  • Please see Tuition
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    Class Cards

  • Please see Tuition
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    Refunds

  • Please see Tuition
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    Class Placement and Class Observation

    It should be understood that students often remain in a class level for more than one year. Our main interest is to offer our students proper training for each stage of development. Some students are mentally more mature than their body is capable of physically implementing, while some students bodies are physically strong yet mentally not prepared for the increased structure of the next level up. If a change to another level is appropriate, you and the student shall be notified. Promotions are made at the discretion of the instructors along with the director. Parents are welcome to request a conference concerning the student’s progress. Here's a response that you can give a parent when you are sure that a child is in the correct level: “Although I do my best to keep students within a certain age range (for example, 6½-8, 8½-11), my priority regarding class placement is whether the child is physically or mentally ready for the next level. I have seen 13-year-old dancers who were not as strong as 9-year-olds. Other important considerations are attention span, which includes stamina for a longer class time, the ability to take correction, understanding of the technical aspects of the movement, strength, the possibility of injury, and confidence. Another key factor in the decision would be that students who advance before they’re ready might become discouraged and thus no longer enjoy their dance experience.” For young children taking a 45-minute class is a big difference compared to a one-hour class.

    We offer parents the opportunity to observe classes once each semester. Especially in the case of younger students, parents are asked to refrain from “peeking” as some students are shy or are easily distracted by an “audience”. The last week of December and April will be open for observation. We ask that you come at the beginning of class and plan to stay for the duration to reduce student distractions and anxiety. A private conference with the teacher and director may be arranged if a parent is concerned about their child’s progress

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    Make-Up Classes

    Make-up classes are the student’s responsibility. Make-ups must happen in the semester they are missed. Plan ahead for vacations and other activities.

    Students need to call the studio at 216-295-2222 to let their teacher know if they are going to miss class. You may take a make-up class at your class level or lower; see below. Any other options must be discussed with the instructor. This is to keep your training moving forward.

    Students enrolled in our Chamber Ballet Company are expected to participate in the complete dance program. Modern and Jazz are important in developing a well-rounded dancer. (If one of these times causes a conflict, we have other options such as Pilates, an additional ballet class, and tap or hip-hop classes.)

    No refund or credit is given for missed classes.

    Ballet Students can take a class at their level or lower on another day; or a Pilates, jazz or modern class at a comparable level. Speak with your instructor.

    Jazz students can take a class at their level or lower on another day; or a ballet, jazz, modern or hip-hop class at a comparable level. Speak with your instructor.

    Modern students can take a class at their level or lower on another day; or a ballet, jazz, Pilates or hip-hop class at a comparable level. Speak with your instructor.

    Hip-hop students can take a class at their level or lower on another time; or a ballet, jazz, or Pilates class at a comparable level. Speak with your instructor.

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    Student Evaluations

    Written evaluations are given to students in beginning level classes and up to assist students in comprehending their individual class goals. We offer these to parents and students during observation weeks in December and April. The April progress report will inform a student of a promotion to the next level for the next semester.

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    Conferences & Concerns

    Conferences can be scheduled by appointment only with both the teachers and the Director. Please call CCD at 216-295-2222 for a private appointment. Teachers are not available after your child’s class, since they often have another class to teach afterwards. If you notice a change in your child’s reaction to class, please advice the staff so they can address your important concern.

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    Inclement Weather

    In case of inclement weather, please call the studio line 216-295-2222. If you gave your e-mail address at registration, we will send out timely notices when possible.

    If the Shaker Heights schools are closed, the classes prior to 3:00pm will be canceled. Evening classes will be determined by road conditions and weather reports. Please call the studio line for updates.

    As always we ask for parents and students to use their best judgment, as your safety is our chief concern during these times. For class make-up information, please refer to the CCD make-up policy.

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    Parent/Student Handbook

    Click here for the Parent/Student Handbook 

    Dress Code

    Click here to view dress code 

    Financial & Scholarship Information

    Click here to view financial policies and scholarship opportunities 

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    Downloadable PDFs for Cleveland City Dance Company policies.